Returns & Exchanges
At TAPPAN, we want you to be completely satisfied with your home decor and furniture selections. If an item doesn't perfectly suit your space, we offer a 30-day return window for most products in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
- 2.Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Refund
Hand off your package to the designated carrier; once our team inspects the return, your refund will be processed within 5-7 business days.